Sandra J. Etzel

 

Key Strengths

Exceptional Relationship Builder

Excellent Attention to Detail

Well Organized Self-starter

Highly Effective Communicator

 

Technical Skills

Salesforce, Microsoft SharePoint, Intuit QuickBase, Five9 Call Center, WebEx, Microsoft Outlook, Microsoft Office (Word, Excel, PowerPoint)

 

Experience

Project Coordinator, RedBrick Health, Minneapolis, MN, 2011-Present

·         Developed and presented webinars that adhered to specific client requirements used to educate members on fitness and nutrition

·         Key contributor in implementing the processes, policies and training materials for the Clinical Services department and CRM (Customer Relationship Management), application

·         Key contributor in defining & validating user interactions for the Clinical Services CRM (Customer Relationship Management), application

·         Coordinate and manage biometric screening events nationwide by registering consumers, informing them of their personalized incentive programs, and reviewing their results

·         Complete outbound calls to council members on biometric screening results and health assessments to guide enrollment into various health and wellness programs

·         Schedule and track appointments

·         Increased engagement by establishing and maintaining meaningful rapport and relationships with clients

 

Intern, UW Stout, Menomonie, WI, 2010-2011

·         Documented nutritional needs in clinical charts using appropriate medical terminology and procedures

·         Supervised the recipe conversions, nutrient analysis, ordering, marketing, and implementation of the Diversity Day event

·         Educated patients on weight loss, disease management, heart health, and healthy snacking

·         Analyzed and assessed patient nutritional needs and created individualized health plans

 

Intern, Family Fresh Market, Hudson and New Richmond, WI, Summer 2010

·         Created a Kids Carnival that encompassed traditional games and a healthy twist on carnival foods

·         Marketed food items by preparing, presenting, and sampling healthy dishes

·         Advised customers on healthy eating by recommending food products and answering questions

 

Graduate Assistant, UW Stout Hospitality and Tourism Department, Menomonie, WI, 2009-2010

·         Delegated preparation, cooking, and clean-up tasks to each student enrolled in the class

·         Converted classroom curriculum to an e-learning experience

·         Assisted Professor with conducting Quantity Food Production class

·        Revised course by including global perspectives into the class to write a new class objective

Education

Master of Science in Food and Nutritional Sciences

University of Wisconsin-Stout, Menomonie, WI

Bachelor of Science in Biology

University of Wisconsin-River Falls, River Falls, WI

 

Professional Organizations

Member of the Academy of Nutrition and Dietetics (Fall 2009-Present)